You will find here the answers to some of the common questions on our software. If you do not find what you are looking for, you may contact us at support@terrasol.com.

Question 1 : Foxta v3 et Talren v5 : the font size is too small

With a Windows 10 operating system and a high scale update, thank you to contact us at software.terrasol@setec.com.

Question 2 : I get trouble when I run Talren after the v5.2.2 update

The update of Talren v5.2.2 needs a Java environement version 8 – 32 bit. Java 6 and 7 are not supported anymore and need be updated. So you could download the following installer : Java 8 update 121.

If this installation doesn’t solve your problem, could you re-install the sofware completely. Please download the installer and if the problem still occurs, contact us or your local agent.



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SUPPORT TECHNIQUE

Si vous ne trouvez pas de réponse adaptée ci-dessous, contactez-nous directement par e-mail, en nous indiquant le logiciel que vous utilisez ainsi que sa version, votre système d'exploitation exact, et la description précise ainsi que des captures d'écran du problème que vous rencontrez.